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Spain

TitleDate
1sp  Strategic Marketing ManagementHeld in the first and third week of every monthAll citiesRegister
2sp  Service Level Agreement (SLA’s) for Managing Services and Improving Business PerformanceRegister
3sp  Customer Relationship Management (CRM)Register
4sp  Strategic Public Relations, Protocol, Travel and Event Management Register
5sp  Social Media in BusinessRegister
6sp  Customer Service Relationship ManagementRegister
7sp  Digital Sales & Marketing - Strategy and PlanningRegister
8sp  Process Mapping for Improved Customer ServiceRegister
9sp  Masterig Market ReseachRegister
10sp     Call Center Training: Sales And Customer Service Training For Call Center AgentsRegister
11sp     Call Center Training: Sales And Customer Service Training For Call Center AgentsRegister
12sp     Process Mapping for Improved Customer ServiceRegister
13sp     Planning and Managing PR Campaigns & EventsRegister
14sp     Key Accounts Management & Client DevelopmentRegister
15sp     Travel & Events ManagementRegister
16sp     Planning and Managing PR Campaigns & EventsRegister
17sp     Public Relation, Communication & Social MediaRegister
18sp     Advanced Communication Skills  Register
19sp     Best Practices in Communication and Relational Skills  Register
20sp     Building a Customer-Centric Service Culture   The Key to Driving Superior PerformanceRegister
21sp     Building and Managing a Quality Help DeskRegister
22sp     Call & Contact Centre Workshop   Practical Skills to Enhance Customer SatisfactionRegister
23sp     Customer Management Specialist   (Managing Service Quality and Customer Satisfaction)Register
24sp     Events & Conferences Management   Principles & Best PracticesRegister
25sp     Managing and Leading Strategic Communication   Public Relations, Marketing and Internal CommunicationRegister
26sp     Managing Service Quality and Customer Satisfaction   (Customer Management Specialist)Register
27sp     Marketing Communications and Brand Management  Register
28sp     Mastering Business Etiquette & Protocol   Advanced Skills for Gaining Social, Business & International ExposureRegister
29sp     Organisation and Relationship Systems in the Workplace   Exploring the Changing Nature of Teams, Organisations and PeopleRegister
30sp     Planning and Managing PR Campaigns & EventsRegister
31sp     Public Relation, Communication & Media ManagementRegister
32sp     Public Relations and Corporate Communications   (Public Relations Professional)Register
33sp     Public Relations Professional   (Public Relations and Corporate Communications)Register
34sp     SDI Service Desk Manager QualificationRegister
35sp     SIMOPS: Simultaneous Operations System for the Oil & Gas Industry  Register
36sp     Social Media & Digital MarketingRegister
37sp     Telephone, Reception & Helpdesk Skills Held in the second and fourth week of every monthAll citiesRegister
38sp     The 10-day Strategic Planning and Management in the Public Sector  Register
39sp     Travel & Events ManagementRegister
40sp     Using Social Media to Engage Customers and Build Your BrandsRegister
41sp     Advanced Communication Skills  Register
42sp     Best Practices in Communication and Relational Skills  Register
43sp     Building a Customer-Centric Service Culture   The Key to Driving Superior PerformanceRegister
44sp     Building and Managing a Quality Help DeskRegister
45sp     Call & Contact Centre Workshop   Practical Skills to Enhance Customer SatisfactionRegister
Training programs according to your training needs, and according to the selected cityRegister